FREQUENTLY ASKED QUESTIONS (FAQs)

General Information

The hotel is located in the historic centre ‘centro storico’ of the medieval village of Montelparo in the region of Le Marche in Central Italy.

The hotel address is:

Hotel Leone
 Via Vittorio Emanuele II, 60
63853 Montelparo (FM(
 Italy

Here is the website we find the most reliable for the weather forecast for Montelparo: 

https://www.ilmeteo.it/meteo/montelparo

See historic average temperatures by month:

https://weatherspark.com/y/74912/Average-Weather-in-Montelparo-Italy-Year-Round#google_vignette

 

The swimming pool is open when the hotel is open and in the cooler months will be heated to 25°.

The pool hours are 7am – 7pm.

Pool towels for each person are provided in the rooms

All rooms are equipped with a hairdryer, a safe, and a hospitality tray complimentary tea and coffee, bath robes.

Toiletries-wise there is shampoo, shower gel, hand gel and body lotion.

There is an iron and ironing board available for use during your stay.

As we are situated in the historic centre of the town we have a limited number of parking spaces 

Additional free parking is available in the central piazza of Montelparo which is a one minute walk away

Yes, we offer a wash, dry and fold laundry service at an additional charge.

The hotel runs on standard European 230v 50hz electrical supply. the electrical outlet sockets are both standard Italian and standard European (type L and type F on this link https://www.worldstandards.eu/electricity/plugs-and-sockets/ ).

Every room has a multiple USB charging point station (both USB 1/2.0 type A and USB 3.0 type C) 

❌ Airfares
❌ All drinks other than wine, water, tea, and coffee with meals
❌ Travel insurance
❌ Tips for hotel staff and local restaurants
❌ Art materials (a recommended materials list will be provided by your instructor)

We don’t but there is one nearby just a few minutes walk from the hotel which is available for public use

Booking & Payment

To book your stay, visit our Booking Page and follow the instructions: https://hotelleonemarche.com/en/retreat-booking-form/

Yes, all bookings require a non-refundable deposit of €350 per person

  • If your retreat is already guaranteed, you will receive a payment request for 50% of the total cost immediately.
  • The final balance is due eight weeks before arrival.  We will send you a link in order to make the payment
  • If booking within eight weeks of arrival, the full amount is due at the time of booking.
  • Payments can be made by credit card or bank transfer.
  • All payments are strictly non-refundable

Yes, all guests are required to have travel insurance that covers cancellations and any unforeseen circumstances

Send an email to info@hotelleone.it to inform us of your cancellation

See our full T&C’s here: https://hotelleonemarche.com/en/terms-of-business/

Travel & Getting Here

Find out more about getting to us here: https://hotelleonemarche.com/en/finding-us/

  • Ancona Airport (AOI) ARRIVAL HALL/ BUILDING at 2:30pm

    Please note that the arrivals hall and departures hall at Ancona airport are two separate buildings so please make sure you are at the arrivals hall

The driver will have a sign with the Hotel Leone logo with him.  It’s a very small airport so there should be no difficulty in identifying him as long as you’re at the ARRIVALS BUILDING

 

If you’re arriving at Castelferretti–Falconara Aeroporto train station, it’s a 2 -3 minute walk from there to the arrivals at the airport.  There is a short, clearly signposted pedestrian path connecting the station directly to the airport

  • Pedaso train station and / or bus stop at 3:30pm

If you need to stay overnight before meeting the group transfer, we suggest:

  • Near Montelparo – Note: if you choose either of these options you will be responsible for your transport to the hotel
    • La Ginestra (Montelparo countryside)
    • Villa Funari (20 minutes from Hotel Leone)
  • We can arrange a private transfer at an additional cost
  • You can take a taxi from Ancona Airport
  • You can take a shuttle bus from Ancona Airport to Ancona Train Station, then take a train to Pedaso, where we arrange a pick up for an additional cost
  • You can hire a car at the airport

Check-in is from 3pm onwards and check out is by 10am

On the day of departure, the group transfer to Ancona airport will leave after breakfast at 9:30am. The journey to the airport takes approximately 1 hour and 15 minutes, so you should arrive at Ancona airport around 11:00 – 11:30.

Similar to on the day of arrival, we drop off at Pedaso train station or bus stop which is usually around 10am.

If this doesn’t align with the group transfer, we can arrange a private taxi for you at an additional cost.

All rooms must be vacated by 10:00 regardless of departure time.

Meals & Dietary Requirements

Yes, all meals are included and catered as a group (except lunch on your free day, if applicable). There is always a choice, so there’s no need to notify us of personal preferences

If you have allergies, intolerances, or medical dietary needs (e.g., vegetarian, pescatarian), please let us know in advance.

 

*Please note we are currently unable to cater for a vegan diet

Additional Information

If you’re on a retreat where you go out on a field trip or experience non-participators are very welcome to go along with the group and explore these interesting and beautiful locations too.

Find out more here: https://hotelleonemarche.com/en/non-participating-partners/

A detailed list of recommended art materials will be provided by the artist once the retreat is guaranteed

In the studio we provide desktop easels, boards, individual daylight lamps, jars, paper towels and odourless spirits.

 

We also have portable easels, stool and chairs for on location.

Yes! The easiest way is to order through Amazon.it.  Please send them to your own attention (otherwise you may find yourself paying import duties and taxes).  The address to send to is:

Hotel Leone
Via Vittorio Emanuele II, 60
63853 Montelparo (FM)
Italy

Yes, we offer a curated selection of items, including some art supplies, books, and souvenirs. Visit our shop here: https://hotelleonemarche.com/en/shop/

SendMyBag.com is the company we recommend for sending things home after your week with us.

Alternatively, the larger courier companies, such as DHL, offer a pick up and delivery service

Starting at the end 2026 guests travelling from outside Europe will require an ETIAS travel authorisation.  Find out more here: https://travel-europe.europa.eu/etias_en

Tips / Gratuities are not included in the pricing.  Tipping is optional and generally appreciated

Here are some general guidelines:

  • Hotel staff: around €100 per person at the end of your stay if you feel the service warrants it (this is split amongst all of the staff)
  • Local restaurants: 5-10% of the bill if service warrants it
  • Private drivers and guides: up to a total of €40 per day from the whole group

Euro cash is still widely used in Italy, especially in small towns. There is an ATM in Montelparo, but we recommend bringing some euros with you.

There are no car rental agencies in Montelparo itself. We recommend renting a car at your arrival point, such as Ancona airport or train station. Booking in advance is advised, especially during peak season.

For any other questions please email info@hotelleone.it

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